Why SMBs Should Choose WordPress

When it comes to designing a website, it’s easy for business owners to be overwhelmed by the multitude of options out there. Following a designer’s suggestion for a popular, cost-effective Content Management System (CMS) may seem like a time saver, but that choice can lead to issues down the road.

Okay, I can see how we may come across like another designer pushing the latest cost-effective CMS. However, we’ve spent hundreds of hours in designing and developing on various CMS platforms. Before considering newer website builders like Wix, Squarespace, and Webflow, here are the key reasons we still recommend using WordPress for business websites hosted on WordPress.com.

Reasons to Choose WordPress as Your CMS

WordPress is the most popular CMS globally, powering over 40% of all websites and holding more than 60% of the CMS market share. This is impressive compared to rivals like Squarespace (3.2%), Wix (4.8%), and Webflow (1.1%) (source).

WordPress powers over 40% of the internet and represents over 60% of CMS websites

This means you should always be able to find someone to work on your website for a reasonable price. As your agency, we believe it’s our duty to ensure our clients are not left without support for their business. Every project should last beyond our involvement if needed.

WordPress is a reliable platform that is supported by a worldwide community, both in open source and commercial areas. It is a great choice for businesses of all sizes that don’t have very complex needs. WordPress now makes it even easier to build and update websites, and hosting on WordPress.com adds extra features and security for your business.

Is WordPress the right platform for your business? We believe it is, especially after the updates and improvements made in recent years.

Recent Game-Changing Updates to WordPress

We’ve written about the power of WordPress Block Themes and how now is the perfect time to get onboard with the latest it has to offer. Nothing is ever perfect and WordPress is no exception. But with the latest WordPress versions, featuring Full Site Editing and Block Themes, it has become a modern and flexible CMS that is likely to keep improving for many years.

This means that designers and business owners can work faster and more efficiently in WordPress using Block Themes and the global Site Editor. Does it take a little time to get used to the new interface? Yes it does. So stay tuned for more articles and tips from us on that. But WordPress now is a user friendly content management system (CMS) with an easier-to-use interface that needs little or no coding. It offers flexibility, customization and an SEO foundation. Plus, it is cost-effective, scalable, and supported by a strong community.

We highly recommend choosing WordPress as the CMS for your business. When paired with trusted Managed WordPress Hosting, site admins will be able to spend less time thinking about the security and maintenance of your website and more time on the marketing of your business.

Where To Host A WordPress Website For Your Business

First, avoid self-hosting. It can be challenging and requires a lot of time and effort, especially when problems arise. Our simple advice is:

1. Choose Managed WordPress Hosting. It ensures a secure and updated website hosting platform at an affordable price for all business sizes.
2. Own your domains and hosting. Ensure your company pays hosting bills directly to the provider, not through your agency.
3. Do not self-host your website. This comes with many risks, including security issues. It’s easy to miss important updates and patches.

Why Choose WordPress.com Hosting

As an agency partner of Automattic, the company that owns WordPress.com, we recognize our own preferences. However, we became a partner in 2025 and have been recommending and migrating sites to WordPress.com since 2019. None of these referrals involved commissions, and both we and our clients couldn’t be happier. 

Here are the main reasons we recommend WordPress.com as the best choice for small and medium businesses (SMBs):

1. 24/7 Superior Support – “Happiness Engineers” earn their title.
2. Security
   1. Real-time backups
   2. Automated WordPress updates
   3. DDOS protection
   4. Malware detection & removal
3. Performance
   1. 99.999% Uptime
   2. Global edge caching
   3. Global CDN with 28+ locations
   4. Uptime monitoring
4. Unique Native Features – Blocks like Slideshow and Post Carousel, plus AI Assistant for writing enhancement.
5. Affordable Monthly Cost – $25 / month, no annual contract (if referred through our agency partnership).

And we don’t just talk the talk, we also use WordPress.com to host this website on the same plan as our clients. This way, we can understand all the platform’s benefits and be the first to notice any issues.

Is There A Reason To Choose A Different Host?

Lots of good Managed WordPress hosting companies exist, and clients may need to consider other factors. We usually recommend exploring other hosting options when clients want to host multiple WordPress sites on one platform.

For multiple websites, consider hosting with WP Engine or Pressable (also owned by Automattic). WP Engine provides plans for multiple WordPress sites that may be cheaper than WordPress.com. However, their single site plan can get more expensive when adding features that WordPress.com includes in its standard business plan.

For our agency rate of $25/month, we recommend WordPress.com for hosting if you have 3 or fewer WordPress sites.

Conclusion

WordPress is a great choice for businesses because of its market dominance, ease to use, and strong community support. Recent updates like Full Site Editing and Block Themes have made it even better by boosting security, making it user-friendly, and allowing more design options.

For hosting, we highly recommend WordPress.com because it provides managed services, security, solid performance, and support available 24/7. While other options like WP Engine and Pressable are good for multiple websites, WordPress.com is an excellent choice for businesses that want a simple and effective website solution.