Our Small Team is Your Big Advantage
By working with our small creative team, you benefit from personal interaction and attention from the owners and less overhead. We seamlessly integrate into your existing team and can scale our team as needed for your next big endeavor.
Customer Service & Experience Matter
We’re a husband and wife team who take pride in our strong work ethic, attention to detail and customer service. We founded our company in 2004 in Philadelphia after years of honing our skills during the dot-com era of San Francisco. In Philly, we designed and helped to build some of the first websites that agency clients delivered to their clients. For over 15 years we’ve led projects for major brands and businesses, analyzed data and details into actionable tasks and focused on growing business. Today, we collaborate with clients to build their brands and create memorable visual experiences through simplicity and design.
Meet the Owners
Jeff Hatcher
Jeff co-founded Felt Media to unite design and usability with businesses in need of a strong visual presence. Jeff is both a designer and programmer with experience dating back to the San Francisco dot com boom. Through an in-depth understanding of digital design, Jeff can design websites and apps, provide consultative strategy, animate stories and code from scratch. His unique ability to blend these skills coupled with an intense focus on creative and client communication makes him a true digital partner. Jeff has created websites, online campaigns and motion graphics for brands including; American Airlines, PowerBar, Bank of America, Johnson & Johnson, Elsevier, OKI, Wyeth, Nemours and AstraZeneca.
When he’s not focused on growing business for his clients, Jeff is probably; taking a hike, going for a bike ride, waiting for family movie night, watching his daughter play sports, occasionally succeeding at DIY, backyard maple syrup farming, trying to golf, or wishing he was painting.
Liv Hatcher
Liv is a multidisciplinary digital designer with over fifteen years of experience blending her shrewd marketing skills with good, clean design. After spending the early part of her career as a designer in media advertising in New York, Liv moved on to San Francisco where she spent several years developing creative strategy and graphic design for Pottery Barn stores. Liv is passionate about taking on new challenges and truly enjoys breathing new life into brands in need of a lift. She specializes in creative direction, interactive design and has a strong print and copywriting background.
What Our Clients Are Saying
I used Felt Media for my law firm’s original website, and a recent overhaul and launch. Jeff and Liv have amazing artistic talent and insight, along with the most advanced technical skills to optimize your site across all devices used today. They are truly interested in making your business better. Go with them for a unique web design that will set you apart from others.
Andrew G. Gay, Jr.
Attorney at Law, Philadelphia
The video was a very big hit, thanks to you both and Liv! Lots of requests for using it internally and externally, so I think it was well worth all of your considerable effort.
David Ruth
Senior Vice President, Global Communications, Elsevier
Felt Media was wonderful to work with. They delivered great work, on time and on budget. Liv & Jeff really helped us transform our site and brand. I highly recommend them!
Alex Cohen
Senior Marketing Manager, ClickEquations
Felt Media has been a trusted business vendor. Whether we’re talking high-level strategy or down-to-earth promotional campaigns, they always offer a creative, original, realistic and comprehensive approach. It’s a pleasure to work with Jeff and Liv!
Joyce Hobbelink
Senior Manager, Global Internal Communications, Elsevier
I’ve worked with Jeff and Liv for years and am consistently impressed with their quality of work and attitude. When you engage Felt Media, you get a true partnership. From discovery through implementation – every step of the way is a collaboration and they bring great ideas to the table. They’re always first on my list of recommendations.
Tara Carola
Senior Digital Producer, Experience Design, GO! Productions