One stop mom & Pop design shop

We're a husband and wife team who take pride in our strong work ethic, attention to detail and customer service. Since 2004, we've worked with business leaders and senior management to launch or improve their marketing and communications through simplicity and design. We easily integrate into your existing team and have completed hundreds of projects for happy clients. Learn more about us in this feature article from Benjamin's Desk in Philadelphia and find our bios below.

Jeff Hatcher

Digital Creative Director / Managing Partner

Jeff co-founded Felt Media to unite design and usability with businesses in need of a strong visual presence. Jeff is both a designer and programmer with experience dating back to the San Francisco dot com boom. Through an in-depth understanding of smart digital design, Jeff can design websites and apps, provide consultative strategy, animate stories and code from scratch. His unique ability to blend these skills coupled with an intense focus on creative and client communication makes him a true digital partner. Jeff has created websites, online campaigns and motion graphics for brands including; American Airlines, PowerBar, Bank of America, Johnson & Johnson, Elsevier, OKI, Pottery Barn, Wyeth and Astra Zeneca.


Liv Hatcher

Design Director / Partner

Liv is a multidisciplinary digital designer with over fifteen years of experience blending her shrewd marketing skills with good, clean design. After spending the early part of her career as a designer in media advertising in New York, Liv moved on to San Francisco where she spent several years developing creative strategy and graphic design for Pottery Barn stores. Liv is passionate about taking on new challenges and truly enjoys breathing new life into brands in need of a lift. She specializes in creative direction, interactive design and has a strong print and copywriting background.


I’ve worked with Jeff and Liv for years and am consistently impressed with their quality of work and attitude. When you engage Felt Media, you get a true partnership. From discovery through implementation — every step of the way is a collaboration and they bring great ideas to the table. They’re always first on my list of recommendations.
— Tara Carola, Senior Digital Producer, Experience Design, GO! Productions